Role specifics

Contract dates: 7th July- 2nd September

Contract lengths: Variety of contracts available ranging from 2-8 weeks

Example Shift patterns:

  • Morning: 08:00am – 4:30pm
  • Afternoon: 4:00pm – 11:30pm
  • Waking Night: 11:00pm – 8:30am
  • Day Time: 08:00am- 06:00pm/ 09:00am-07:00pm (only applicable for the role of Pastoral Coordinator)

All shifts are inclusive of a paid 30-minute handover. Please note, the roles are flexible and you will not be expected work across all three shift patterns.

Compensation: £1750-£2300pcm (role & experience dependent). Enhanced night pay will be added for individuals working the waking night shift, this will be added as an overtime payment at the end of the individual’s contract.

Assessment Centre: The first assessment centre will be on Saturday the 15th April 2023. Attendee times will be communicated with each shortlisted candidate nearer the time, however it is expected that this will be a full day. Only candidates who are shortlisted and able to attend the Assessment Centre in-person, will be considered for the next stages.

The Safeguarding & Pastoral Team (SPT) are responsible for all InvestIN’s residing and non-residing students during the summer programmes. The SPT is fully responsible for safeguarding, pastoral support, and student behaviour alongside student SEN, medical and emergency needs. The SPT will be made up of two roles: Pastoral Officers & Pastoral Co-ordinators.

Pastoral Officers will make up a large portion of the team, and will be responsible for managing students throughout their programme timetable with a focus on registration, mealtimes, evening activities. They will also take a role in student welfare; managing behaviour, administering medication and communicating directly with parents about their child’s wellbeing.

Pastoral Co-ordinators will take on a more senior role within the team and will be expected to lead, direct and support Pastoral Officers with the day-to-day operations of student safety & welfare. Pastoral Co-ordinators will liaise directly with Night Parents and the Head of Safeguarding to follow instructions, and where necessary, make independent decisions about individual student’s welfare and safety.

Both roles are demanding but highly rewarding and individuals will be expected to have excellent communication and organisation skills. Experience working with, and supporting young people is essential.

Expected Responsibilities & duties

  • Act as a first point of contact for all students across a 24-hour provision, providing support, intervention and advice relating to health, safety and wellbeing.
  • Conduct daily morning and curfew registration, communicating any absences or illnesses with InvestIN staff and the student’s primary contact.
  • Oversee and have a positive impact on the overall residential experience including; leading on evening and cultural activities, completing hourly dorm checks, managing student expectations and behaviour, continually risk assess the safety of the facilities and communicating any hazards or risks to the University of London team.
  • Support on external site visits, escorting students to venues where applicable.
  • Monitor the emergency telephone & inbox, managing the communication between InvestIN & parents regarding student’s behaviour, safety and wellbeing.
  • Maintain up-to-date records on all InvestIN’s reporting platforms including CPOMS (Child Protection Online Monitoring System) and Eventtia (online event platform).
  • Provide a baseline advisory service for staff working on programmes who may be dealing with student safeguarding, welfare and/or medical concerns off site.
  • Take part in daily shift handover meetings, ensuring compliance with best practice.
  • Understand and act in accordance with InvestIN’s ethos, ethics and values (empowerment and ownership, action and urgency, ambition, imagination and integrity).
  • Adhere to InvestIN’s safeguarding policy and staff/student Code of Conduct procedures and practices.
  • Undertake mandatory safeguarding and child protection training (external – funded and internal – termly bitesize) including updates and other professional development activities to ensure that you remain compliant in meeting InvestIN’s duty of care in safeguarding practice. (KCSIE 2022)

About you

You are somebody who has a deep passion for encouraging young people to fulfil their potential and feel their worth. You are enthusiastic, committed, and passionate about young people’s health, wellbeing and safety and believe in strong fair and clear boundaries. You have a genuine interest and skill in safeguarding young people and understand and can connect to today’s young communities and the issues they may face.

You have, and can demonstrate, the following skills and interests:

  • A deeply invested belief in InvestIN’s sense of purpose and our programmes and values
  • Creative problem-solving skills
  • Calm approach
  • Proactive and high energy
  • Resilient and positive attitude
  • Able ton respond quickly and accurately in an emergency
  • Innovative and solution-orientated
  • Resonate with InvestIN’s cultural values
  • Support inclusivity and diversity, being kind and supportive in your approach
  • Have a deep understanding of what constitutes a concern and have the ability to act appropriately to safeguard and protect
  • Be reliable, punctual and an open communicator
  • Be able to adapt and adjust to the changing needs of the live events industry within a safeguarding capacity
  • Attend ALL mandatory training once contracted to work with InvestIN


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